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How Do I Gain A Better Understanding Of My Wholesale Sales?

  • Others
September 22, 2022December 19, 2022 Kyle Shernoff

The Wholesale Parts Management System has various analytics features thatallow you to take a deeper dive into brand sales, customer sales trends, top parts sold […]

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How do I Create and Manage Alerts?

  • General
August 20, 2021December 19, 2022 bbragg

The purpose of these alerts are to notify other users of any internal updates. Alerts are created within the Admin Module under ‘Alerts’ and can […]

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How Do I Identify Customers with a Decrease in Sales?

  • General
August 20, 2021August 20, 2021 bbragg

Sales Analytics > Customer Comparative Sales This screen allows you to compare sales from two different time periods at a customer level. Once you arrive […]

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How Do I Add Users To The Platform?

  • General
August 20, 2021August 20, 2021 bbragg

Add Users To add users to the platform, you must have full access to the Admin module. Navigate to the User Management screen and click […]

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How Do I Navigate SMART Maps?

  • General
August 20, 2021August 20, 2021 bbragg

SMART Maps – Visual Mapping Tool SMART Maps is a visual mapping tool that allows you to locate all customers and competitors on a map. […]

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How Do I Add a Prospect Customer via CRM?

  • General
July 30, 2021August 20, 2021 bbragg

Add Prospect Customers > Add Prospect Customers A Prospect Customer is an account which have not yet purchased from your organization. Add these customers to […]

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How Do I Create a CRM Contact?

  • General
July 30, 2021August 20, 2021 bbragg

Add Contacts Contacts > Add New Contact Documenting each customer interaction allows you to manage and track your customer relationships through every step of the […]

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How Do I View Detailed Information For a Specific Customer?

  • General
July 30, 2021August 20, 2021 bbragg

Customer Information Pop-up Throughout the platform the I icon will appear within multiple pages- anytime you would like to see detailed customer information, click on […]

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How Do I Send an Email to a Single Customer?

  • General
July 30, 2021August 20, 2021 bbragg

Customers > Manage Customers The Send Email feature allows for quick, one on one communication with a selected customer right from Manage Customers. These interactions […]

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How Do I Add Staff and Sales Reps?

  • General
July 30, 2021August 20, 2021 bbragg

Add Staff Members: Customers > Manage Customer Staff Keep your customer interactions organized by adding individual staff members of each account to CRM. This is […]

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